Customer-Written “Standards”

Thursday, February 16, 2012 - Permalink
George F. Brown, Jr., Blue Canyon’s CEO, authored a paper in the January 2012 issue of Business Excellence on the topic The Standard Is the Standard. The paper emphasizes the importance of setting the right standards for firms that want to sustain a position of excellence in performance.
Post has no comments.
Post a Comment

Captcha Image

Join The Discussion

To view and join the discussion, click the links that say “Click here to contribute to the discussion.”

Send us your success story

"CoDestiny unravels the mysteries and paradigms that companies often build around customer care-abouts. Applying the authors' concepts has driven transformational change in my business by unlocking new opportunities, delivering untapped sources for profit growth, and fostering extraordinary levels of organizational alignment and satisfaction. CoDestiny delivers the secret formula to this success."

Thomas E. Crone, Executive Vice President & Chief Marketing Officer, Valin Corporation, Sunnyvale, CA
Boston Web Designer