CoDestiny

Customer-Written “Standards”

Thursday, February 16, 2012 - Permalink
George F. Brown, Jr., Blue Canyon’s CEO, authored a paper in the January 2012 issue of Business Excellence on the topic The Standard Is the Standard. The paper emphasizes the importance of setting the right standards for firms that want to sustain a position of excellence in performance.
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"Understanding the customer chain is the lever for value creation in any business. Companies that follow the path outlined in CoDestiny will unlock growth opportunities, build customer loyalty, motivate employees, and grow shareholder value."

David D. Petratis, Chairman, President, and Chief Executive Officer, Quanex Building Products, Houston, TX, and former President and Chief Executive Officer, Schneider Electric North America
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